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Our heritage lies in the behavioural sciences and Silicon Valley's proven user-centered innovation process.

Watch our 13 minute TEDx talk about how people-shaped works here.

We provide the critical missing customer perspective that correctly links new forms of product, service or experience design to successful commercialisation.

Our services include:

  • User Research
  • Human Centered Design
  • Innovation Process
  • Design Strategy
  • Design Research
  • Ethnographic Observation
  • Retail Experience Design
  • User Experience Design
  • Museum Visitor Experience
  • Proposition Prototyping & Testing
  • Customer Journey Design
  • Way-finding Design
  • User Trials and Assessment
  • Workshop Design and Facilitation
  • Participatory & Co-Design
  • Teaching, Lecturing and Public Speaking

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